Restoration Support

We’re weathering any storm together

Line and vegetation crews may be the most visible part of the restoration, but many other employees are working behind the scenes, too.

As storms approach, we ramp up. Read more about how Entergy prepares not only as severe weather threatens, but also year-round – from logistics and resources to storm support staff and mutual assistance partners.

When a storm hits, the affected area can’t always accommodate an influx of thousands of restoration workers. Hotels, restaurants and fuel for vehicles may not be available. Since local infrastructure may not be intact during a restoration, to support this vast number of workers Entergy sets up base camps, known as staging sites. These tent cities provide lodging, dining and sanitary facilities for workers in the field, as well as vehicle maintenance and supply depots. The sites are usually set up within 24 hours of the weather event.

The line and vegetation crews may be the most visible part of the restoration, but many other employees are working behind the scenes, too. Workers from all areas of Entergy work at many critical locations including staging sites, dispatch centers, customer service centers and material supply sites. They provide the support needed to keep the restoration moving.

Call 1-800-ENTERGY (1-800-368-3749) to report downed lines