Insights > Mississippi’s Team Continues Cristobal Restoration Efforts

Mississippi’s Team Continues Cristobal Restoration Efforts


Crews in Jackson, Mississippi restore power outages caused by Tropical Storm Cristobal.
Crews in Jackson, Mississippi restore power outages caused by Tropical Storm Cristobal.

Entergy Mississippi has restored power to more than 9,000 customers, down from a peak of 12,874 outages caused by Tropical Storm Cristobal. Cristobal’s remnants could also result in additional outages and damages to our electrical grid as it continues moving northward out of our service area. We expect most customers to be restored late tonight, though some customer outages in Attala, Grenada, Hinds, Madison and Washington counties may carry over to tomorrow. Estimated restoration times by address and specific information by county are available on our View Outages page. 

Our restoration process is a team effort and involves not only workers from our area but also crews from other parts of the four states we serve, other utility companies and contractors. We have about 1,143 crew members working to restore power, including line workers, scouts and support staff.

It is important to remember that due to the added safety measures the company must take because of the ongoing pandemic, restoration times may be extended. Crews will continue to practice social distancing and we ask that customers do the same. For their safety and yours, please stay away from our work zones, which can be dangerous, and interruptions will slow our workers’ progress.

Safety Information

As with any weather event, please be mindful of the following safety tips:

  • Live wires can be deadly. There is no way to know if a downed line is energized or not, so if you see one, keep your distance and call 1-800-9OUTAGE (800-968-8243) to report downed or dangling power lines, poles or other damaged equipment.
  • You should also stay away from standing water and debris from trees and other vegetation. It may be electrically charged from underground or downed power lines.
  • Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines.
  • Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials or limbs or overhead wires falling to the ground.
  • If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel. 
  • Do not run a generator in a confined space without adequate ventilation.

Stay Connected

We know you want to stay informed every step of the way about our response. Here is how you can get information.

  • Download our free app for your smartphone at
  • Sign up for text alerts. From your cell phone, text REG to 368374.
  • Visit the Entergy Storm Center website and our View Outages
  • Follow us on com/entergyms or
  • Call us at 1-800-9OUTAGE (1-800-968-8243).
  • Follow updates in your local news media, like radio, television and newspapers.

Leyla Goodsell
Manager, Entergy Mississippi Communications