"Never stop learning. My dad taught me that each person we meet is an opportunity to learn something new."
"I'm obsessed with communicating with customers after contact with the phone centers, until the meter is set."
"At Entergy, we value our people. We take great responsibility in the work that we do and the product that we offer our customers, and we understand how important it is that we provide safe and reliable electricity."
Melody Gibson is a radiation protection supervisor at Arkansas Nuclear One in Russellville, Arkansas. She’s been part of the Entergy family for four years.
"My power principle is to treat everyone exactly the same as I would want my children to be treated."
"Coaching is caring, and I care about everyone. If I see something that does not look right or safe, I question it and often suggest a safer way to perform the task."
Johnny's power principle is a good reflection of the leadership practices of Role Clarity and Engaged Leadership and the employee practice of Safety-Driven.