News Release > Entergy New Orleans continues to invest in clean, reliable, affordable energy

For Immediate Release

Entergy New Orleans continues to invest in clean, reliable, affordable energy


Lee Sabatini|504-576-4132|

NEW ORLEANS – Entergy New Orleans continues to invest in improving the reliability of its electric and gas infrastructure.

Today, the company has filed its Formula Rate Plan, as required, with the New Orleans City Council outlining upgrades to New Orleans’ electric grid and gas infrastructure. These investments have helped contribute substantially to the New Orleans community by focusing on infrastructure investments and the company’s ability to respond to customers’ expectations.

Entergy New Orleans has installed smart technologies to lessen the impact of outage times for customers, installed equipment to improve grid reliability, and replaced aging gas infrastructure. Through the company’s strategic investments, Entergy New Orleans has made progress in reducing customer interruptions from distribution equipment impacts by more than 38% since 2018.

“We are committed to building a more resilient and sustainable energy future for the customers and communities we serve,” said Deanna Rodriguez, President and Chief Executive Officer of Entergy New Orleans. “The investments we’ve made, and continue to make, are smart, strategic and far-sighted and will benefit customers and our region for decades to come. To support a stronger system, a clean energy future, and create high-quality jobs, we must continue making the investments necessary to increase reliability and resiliency, and make New Orleans a premier city, with a premier utility.”

In today’s FRP filing with the New Orleans City Council, Entergy New Orleans requests approval of a $37 million electric rate increase and $3 million gas rate increase, based on the formula mechanism set by the New Orleans City Council in the 2018 rate case.

The proposed filing is subject to a detailed review over the next few months by the City Council’s Advisors and other interested parties. If the plan is implemented as proposed, customer bills would have an approximate $7.62 monthly impact on electric service and $2.02 monthly impact on gas service beginning in September. Despite this bill impact, Entergy New Orleans continues to maintain energy rates below the national average.

In 2022, Entergy New Orleans plans to invest nearly $165 million on projects to strengthen its electric and gas infrastructure.

About Entergy New Orleans

Entergy New Orleans, LLC provides electricity to more than 209,000 customers and natural gas to more than 110,000 customers in Orleans Parish, Louisiana. Entergy New Orleans is a subsidiary of Entergy Corporation, a Fortune 500 company headquartered in New Orleans. Entergy powers life for 3 million utility customers across Arkansas, Louisiana, Mississippi and Texas. Entergy is creating a cleaner, more resilient energy future for everyone with our diverse portfolio of low-carbon and carbon-free energy sources. With roots in the Gulf South region for more than a century, Entergy is a recognized leader in corporate citizenship and delivers more than $100 million in philanthropy and advocacy efforts to local communities each year. Our approximately 12,500 employees are dedicated to powering life today and for future generations.