Insights > Entergy Partners with the IRS to Help Customers During Tax Season

Entergy Partners with the IRS to Help Customers During Tax Season


The Volunteer Income Tax Assistance program offers free tax help to qualifying people.
The Volunteer Income Tax Assistance program offers free tax help to qualifying people.

Our vision of We Power Life means working together to improve lives, create opportunities, strengthen communities and proactively find solutions to customers facing economic challenges. 

That is why each tax season we partner with community advocates to support free IRS-certified preparation services for qualifying customers and help customers who qualify for the federal Earned Income Tax Credit claim their refund. 

Get Free Tax Preparation
The Volunteer Income Tax Assistance program offers free tax help to people who generally make $56,000 or less, persons with disabilities and limited English-speaking taxpayers who need assistance in preparing their tax returns. Find a VITA site near you. 

Claim Your Money
The Earned Income Tax Credit is one of the nation’s most effective means of lifting needy Americans out of poverty. Since 2009, Entergy’s Super Tax Day program has helped return $258 million to 150,000 residents throughout our utility service area in Arkansas, Louisiana, Mississippi and Texas. Find out more here. 

“Services provided through Super Tax Day events and the VITA program help power life for working families who can gain long-term benefits by claiming EITC,” said Patty Riddlebarger, vice president of corporate social responsibility at Entergy. “By helping improve customers’ lives, we are investing in a brighter future for our communities.” 

As part of Entergy’s ongoing efforts to empower low-income customers and help them achieve economic self-sufficiency, we’re helping spread the word about the Internal Revenue Service’s tools and resources. The IRS designed these tools to help you save time, money and find the tax benefits that meet your specific circumstances this filing season.

Tax Counseling for the Elderly
Taxpayers, particularly those aged 60 or older, can get free tax help specializing in questions about pensions and retirement-related issues unique to seniors. Learn more here

IRS Free File
If your 2019 adjusted gross income is $69,000 or less, Free File offers free online tax preparation and vastly reduces tax return mistakes, as the tax software does the calculations, flags common errors and prompts for missing information. Learn more here. 

IRS2Go App
Use the app, available in English and Spanish, to check your refund status, make a payment, find free tax prep assistance and more. Learn more here. 

Online Interactive Tax Assistant
Get answers to a number of tax law questions – determine if a type of income is taxable, if you're eligible to claim certain credits, and if you can deduct expenses on your tax return. Learn more here. 

Military and Veterans Assistance
Members of the U.S. Armed Forces have special tax situations and benefits. Learn more here. 

Payment Options
Do you owe taxes? Find out if you qualify for a payment plan

Paycheck Checkup
Use the tax withholding estimator to ensure the right amount of tax is withheld from your paycheck to protect against an unexpected tax bill or penalty next year. Learn more here. 

Direct Deposit
This is the fastest way to get your refund is to have it electronically deposited for free into your bank account. Learn more here. 

Missing Form W-2
Missing a Form W-2, wage and tax statement? Find out what to do here.

Tax Scams
Tax-related identity theft happens when someone steals your personal information to commit tax fraud. Check out the Identity Theft Central page to learn more.

Jill Smith
Senior Lead Communications Specialist