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Flooding is significantly impacting Entergy's ability to restore power to customers in some areas. Several substations, which distribute electric service to many customers over large areas, are experiencing outages due to flooding. Restoration of these locations is also being hampered as workers are unable to access these areas. When flood waters recede and it is safe to do so, Entergy workers will assess damage and begin restoration of these assets.

Ashley Peterson is a customer service representative for Entergy Arkansas and has been part of the Entergy family for almost 13 years.

Kristin Batulis Masoner is a senior customer service specialist for Entergy Louisiana and has been part of the Entergy family for five years.

Kim Mitchell is a community development program representative for Entergy New Orleans and has been a part of the Entergy family for 30 years.

Three Entergy Louisiana linemen took action to help a state trooper who was in a roadside struggle with a suspect.

A regulatory affairs analyst for Entergy Mississippi, Rock Ingram works behind the scenes to keep customers’ electric bills affordable and service reliable. He’s been part of the Entergy family for five years.

Willie Brown is an operator, material lead-nuclear at Waterford 3 Steam Electric Station and has been with the Entergy family for 35 years.