Storm response is a meticulously orchestrated production that Entergy trains and drills for year-round. Well before a storm strikes, employees transition to storm roles and prepare to support service restoration.
Even though several lines had to be de-energized during the flood event, most customers never lost power because of the looped design of Entergy’s electrical system.
Despite the extensive damage, crews were able to restore power to all customers who could receive it within a week of the storm. Engineers also used the rebuild as a chance to strengthen the grid and prepare Rolling Fork for greater resiliency during future storms.
Although Couch died in 1941, the foundation he had established in Mississippi helped position the company to meet the post-World War II surge in electricity demand and the accelerated pace of business and industry expansion.
Entergy has been named a top U.S. utility by Business Facilities magazine for our commitment to economic development. We are one of just 14 utilities recognized in this national roundup.
Our crews continue to make steady progress on this important project.
The Edison Electric Institute has named Entergy as an Outstanding National Key Accounts Customer Service 2022 Award winner for our resiliency solutions. The customer-voted award signifies we are among the nation's best at delivering outstanding customer service to leading chain and multi-site businesses.
Within one year after Hurricane Ida, Entergy rebuilds a Mississippi River crossing using an unprecedented 175-mph wind loading criteria.
To support a local roadway project and add resilience to the electric system, crews installed eight concrete poles in Baton Rouge, Louisiana. Workers dug holes, used a crane to set poles and installed new wire. The project took place near Entergy’s facility along Pecue Lane that serves as the company’s state command center during times of major events such as power restoration following a hurricane.
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