Our workforce is already restoring service where it is safe to do so in areas where the storms have passed.
Latest Insights
We have assembled and organized our workforce needed to restore service safely and quickly to our customers and will adjust our plans as needed to restore outages caused by these storms.
As part of our preparations, we continue incorporating needed precautions related to the COVID-19 pandemic.
Improving conditions are allowing our restoration workers to increase the pace of restoration for our customers still without power.
Following three waves of extreme winter weather, power supply availability has improved across our territory. Our reliability coordinator, the Midcontinent Independent System Operator, stated this morning the MISO system is steady and stable.
Restoration progress over the last few days has reduced the number of customer outages caused by the series of winter storms. A significant number of outages still remain in Louisiana and Mississippi.
A mix of ice and snow continues pushing through our service territory, causing new power outages for our customers in Arkansas, Louisiana, Mississippi and Texas.
The latest winter storm is affecting power delivery to our customers in all four states of our territory.