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Bill management, energy efficiency help provided at Entergy Mississippi’s pop-up customer engagement

This month, 20 representatives from Entergy, alongside our invaluable community partners and customers, joined advocates in Washington, D.C. to participate in LIHEAP Action Day. Our team visited 24 congressional offices, conveying the profound impact that LIHEAP funds have on our vulnerable customers and communities.

Applying for federal energy bill payment assistance can be challenging. We’re here to help. Learn how customers are benefiting from our digital platform that simplifies the federal Low-Income Home Energy Assistance Program application process.

By mid-2020, Entergy had dedicated almost $3 million to COVID-19 relief efforts in its four-state service area and The Power to Care, which helps low-income customers pay utility bills. 

Recently, Entergy joined advocates from across the country in Washington, D.C., for LIHEAP Action Day, a national effort to engage and educate policymakers about the critical need for the federal Low Income Home Energy Assistance Program.

To our valued customer, I wanted to inform you of two factors that will impact your bills in the coming months.

Entergy was awarded the Best Economic Opportunity and Empowerment Program for its outreach efforts to communicate with low-income customers about resources and assistance available to pay their utility bills.

Working with elected officials to support legislation that focuses on the needs of low-income customers is a priority for Patty Riddlebarger, Entergy’s vice president of corporate social responsibility.

Entergy employees traveled to Washington, D.C., for the National Energy and Utility Assistance Coalition's LIHEAP Action Day Feb. 25-26 to urge Congress to continue funding the Low Income Home Energy Assistance Program.