Entergy is pleased to recognize National Consumer Protection Week, a Federal Trade Commission awareness campaign to help customers identify, avoid and report scams.
Be wary of suspicious phone calls, texts, emails and door-to-door salespeople.
Many customers turn to search engines when looking for quick answers to their questions about utility services. But scammers are highly aware of these search habits, and plot ways to take advantage of customers’ trust in online resources. Entergy New Orleans customers should only depend on information from Entergy’s own sites to conduct business.
Energy bill scams are becoming increasingly common. Scammers will use aggressive tactics, such as insisting your account is delinquent and threatening to shut off service immediately.
To raise scam awareness, Chris Peters, Entergy vice president and chief security officer, sat down with Monica Martinez, Utilities United Against Scams executive director, for a discussion on the Electric Perspectives podcast from Edison Electric Institute.
Entergy is proud to join Utilities United Against Scams to recognize the eighth annual Utility Scam Awareness Day on Wednesday, Nov. 15, during International Fraud Awareness Week.
Refresh your scam prevention knowledge so you can distinguish tricks from treats on Halloween – and all year round.
With losses to scams on the rise, we urge you to stay alert for criminals posing as Entergy representatives. While every scam is unique, you can boost your scam awareness with these tips.
No one is immune to scams – but thankfully, you can help protect your older relatives by following these simple tips.
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