Latest News

Customers will have up to 12 months to make payment on past due bills
News > Customers
Entergy Arkansas Offers More Payment Options for Customers Affected by Pandemic
08/11/2020

Customers will have up to 12 months to make payment on past due bills

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News > Customers
City Council Cares Program Launches
07/01/2020

Effective July 1st, Entergy New Orleans customers will have an additional resource to help with electric and gas bills with the launch of the new City Council Cares Program.

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News > Communities, Customers, Energy Efficiency
Entergy Louisiana Expands Utility Bill Relief Options for Customers
05/18/2020

Entergy Louisiana has developed several new flexible payment options for customers who are having difficulty paying their utility bills due to the COVID-19 pandemic.

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News > Communities, Customers
Entergy New Orleans Expands Financial Relief Options for Customers
05/05/2020

Working on a case-by-case basis, Entergy New Orleans’ customers will have the ability to extend payments of their past due amounts over a longer period.

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News > Customers
Entergy Louisiana’s Katrina and Rita Restoration Costs Are Paid in Full
08/01/2018

Thirteen years after hurricanes Katrina and Rita devastated much of Louisiana, the low-cost bonds used to save customers hundreds of millions of dollars in storm restoration costs are now paid off.

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News > Customers, Grid Modernization
Entergy New Orleans Outlines Plan to Meet Evolving Customer Expectations
07/30/2018

In its first comprehensive base rate case since 2008, Entergy New Orleans today filed a plan with the New Orleans City Council to establish a single, uniform rate structure for all Orleans Parish customers, while improving reliability, modernizing the grid and utilizing new technologies that will provide customers with innovative solutions and help them take greater control over their energy costs.

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News > Customers
Entergy Mississippi, Inc. to Return Millions in Tax Savings to Customers
06/27/2018

Regulators approve agreement that lowers bills and future rates, pays for grid investment

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News > Customers
Entergy New Orleans Reaches Preliminary Tax Savings Agreement to Benefit Customers
05/20/2018

Following the New Orleans City Council’s February 2018 resolution directing Entergy New Orleans to quantify the benefits to customers of the Tax Cuts and Jobs Act, the company has agreed, under the direction of the council’s advisors, to flow through approximately $50 million in tax savings benefits by July 2019.

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News > Customers
Entergy Louisiana to Return Millions in Tax Savings to Customers
04/18/2018

Entergy Louisiana customers will see a series of rate reductions over the remainder of 2018 under an agreement approved today by the Louisiana Public Service Commission.

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