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Company Builds on Powerful Partnerships with Local Response Organizations to Help Customers Impacted by Tropical Storm Imelda

Power has been restored to all customers who can safely receive it, but for hundreds of customers whose homes and businesses flooded during Imelda, it could be some time before their buildings can be energized.

Restoration workers have made tremendous progress restoring customers who lost power due to Tropical Storm Imelda. More than 95 percent of customers who lost power have been restored.

Entergy power restoration workers are chipping away at outage cases caused by Imelda’s wrath. Entergy Texas, Inc. has amassed nearly 700 workers as well as airboats, high-water vehicles and drones to restore power. As of 9 a.m. Entergy Texas had restored more than half of the customers affected by Imelda’s torrential rainfall. Crews are working today to restore approximately 13,000 customers still without power.

Significant rainfall and flash flooding continue to affect Entergy’s service territory. Jefferson, Orange, Galveston, Liberty, Chambers and Montgomery counties have been the most affected, with some areas receiving more than 20 inches of rain in the past day along with thunderstorms. As of 9 a.m. approximately 37,000 customers are without power.

Entergy Texas is monitoring Tropical Storm Imelda, which has maximum sustained winds of about 35 to 40 miles per hour.

Entergy Texas is targeting areas that have experienced multiple outages and is working to improve the system by installing new devices to help keep the power flowing.

Electricity is a vital commodity, especially during these hot summer months, and Entergy is always working to improve service to our customers. One of the areas of several areas of focus right now is the City of Shenandoah.