While the state continues to grapple with the health and economic impacts from COVID-19, Entergy Texas is implementing an Enhanced Customer Assistance Plan that includes offering flexible options to extend time to pay with payment arrangements, and waiving late fees if any.
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Energy Smart’s virtual Home Energy Assessment provides the same expertise and personal care as an in-home energy efficiency assessment, except an energy specialist will interact with customers by video chat to minimize in-home interactions.
Entergy Corporation and the Entergy Charitable Foundation have helped power stronger, healthier communities in 2020 by contributing $847,682 to 168 nonprofit organizations in Arkansas during the first half of the year.
The average residential customer will see around $4.67 per month in savings.
The normal summertime heat combined with an increase in the number of people working from home to avoid COVID-19 adds up to increased electrical usage for many Entergy Arkansas’ residential customers. The company has several tips for how to save energy and, in the process, save money.
How to keep your summer energy bills from soaring
The caller said the customer needed to go to Walgreens and put $398.62 on a GoBank card ...
Don’t be a victim of scammers. An Entergy Arkansas customer received a phone call June 26 from a number her caller ID said was Entergy. It wasn’t.
Effective July 1st, Entergy New Orleans customers will have an additional resource to help with electric and gas bills with the launch of the new City Council Cares Program.
As part of its ongoing efforts to help customers with the greatest need, Entergy Arkansas announced Wednesday a $50,000 donation to the Arkansas Community Action Agencies Association, which manages the federally funded Low Income Home Energy Assistance Program from 14 locations across the state that covers 74 counties. The dollars will be used to purchase personal protection equipment, plexiglass or other contact barriers, office equipment and other supplies that will expedite processing for customers, who are anticipated by Entergy Arkansas to qualify and participate at greater numbers due to the COVID-19 pandemic.